BOOKING TERMS & CONDITIONS
When the following words with capital letters are used in these Terms, this is what they mean:
1.1 Accommodation: the period of time for which We provide Accommodation at the Property to You as set out in the Booking and agreed by Us.
1.2 Booking Charge: this comprises the total cost of the Accommodation for the agreed duration and the agreed number of Guests staying.
1.3 Booking Confirmation Form: the communication You will receive following Your Booking confirming Your arrival date, departure date, details of the Booking Charge and Your deposit. The ‘Date of Arrival’ means the date shown on the Booking Confirmation Form as the commencement date of the Holiday Period. The ‘Date of Departure’ means the Departure Date referred to in the Booking Confirmation Form as the date on which you are required to vacate the Property. The ‘Holiday Period’ means the period from 7:00pm on the Commencement Date to 10:00 am on the Departure Date.
1.4 Booking / Wedding Reception Booking: the Booking made by You either via the website, by telephone or email.
1.5 Housekeeping Deposit: means the monies provided by You seven days prior to the Commencement Date of the ‘Holiday Period’ paid by BACS and held by us as a deposit to be applied against the reasonable cost of miscellaneous repairs and/or replacement of the Property.
1.6 Event Outside Our Control: any act or event beyond Our reasonable control, including without limitation, actions or omissions (including, but not limited to, cancellation or failure to provide access to the Property) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic/pandemic or other natural disaster, or failure of public or private telecommunications networks [including where this effects house technology reliant on broadband integrated within the property], power networks or water supplies, local building works or roadworks, transport interruptions, delays or cancellations.
1.7 Guests: the permitted number of Guests staying at the Property as outlined in the Booking Confirmation Form.
1.8 House Information: the Property Information folders located within the Property and which provide information and contain manuals as to how to operate equipment in the Property.
1.9 Property: the properties to include Bearnock Lodge, Waterfall Cottage, the Log Cabin, all land, adjoining land and all fixtures and fittings.
1.10 Terms: the terms and conditions set out in this document, the Property Specific Terms and any other terms provided to You.
1.11 We/Us: the Property / the owners / and our authorised agents.
1.12 You: the person making the Booking.
1.13 Supplier: the external service provider.
Nature of this Agreement
2.1 By making a Booking on our website, by telephone or via email, You are entering into a legal agreement with Us. We will only be accepting bookings that comply with the Government’s household/bubble rule. Please refer to the latest information with regard to COVID-19 on the Government website at: https://www.gov.scot/coronaviruscovid-19 and refer to Section 17 below.
2.2 We are providing You with our agreement to use the Property and You agree to use the Property only in the manner as prescribed in these Terms and Conditions.
2.3 This Holiday Let is granted by the Owner to You for the purpose of a holiday and is not intended to create the relationship of landlord and tenant between the parties. You shall not be entitled to a tenancy, or to any form of statutory security of tenure either now or when the Holiday Period ends.
2.4 You agree to take full responsibility for the actions of all persons during your stay.
3.1 We reserve the right to increase or decrease the price of Accommodation at any time, however, We will confirm the price of Your stay at the time of Booking and this will not change.
3.2 The Booking Charge consists of the total cost of the Accommodation for the agreed number of nights for the agreed number of Guests staying.
3.3 You must pay one third of the Booking Charge when placing the Booking with Us. All payments must be made by bank transfer; payments by card are not accepted. The remaining amount is payable no later than 12 weeks prior to arrival. Please refer to our cancellation terms. The Housekeeping Deposit is payable 7 days prior to arrival by bank transfer.
3.4 Bank transfers must be in cleared funds by the deadlines for payment as set out in this agreement and cannot be used for payment of the minimum deposit as detailed in these Terms and Conditions. Cheques may not be used for payment of any sums due under this agreement without our prior written approval.
3.5 Any bank or transfer charges shall be borne by You.
3.6 Payment may only be made in the currency as shown in the Booking.
3.7 The remaining balance must be paid by bank transfer at least 12 weeks before your arrival date as specified on the Booking Confirmation Form.
3.8 Where a Booking is made less than 12 weeks prior to the arrival date the entire Booking Charge is payable immediately when making the Booking. Payment by bank transfer will only be accepted.
3.9 If You do not pay Us for the Accommodation when You are supposed to, and by the accepted payment terms, access to Accommodation will not be permitted and We may cancel your booking and terminate this contract.
3.10 When You submit the Booking to Us, this does not mean We have accepted Your request for Accommodation. Our acceptance of the Booking will take place when we send you the Booking Confirmation subject to all payments being made and other pertinent details requested in initial emails. If We are unable to supply You with the Accommodation, We will inform You of this in writing and We will not process the Booking.
3.11 You confirm that you are over the age of 18.
4.1 If You require any additional services, You must advise Us prior to your arrival and, where possible, We will provide You with a list/contact details for You to enquire/access services directly from the companies/Suppliers.
4.2 The supply of and payment for additional services shall be subject to the Supplier’s terms and conditions.
4.3 We will not be liable for any monies owed by You to the Supplier for any goods or services or for any damage, injury or loss suffered by You or to You as a result of the services provided by the Supplier. For any services You book You take full responsibility and accept full liability for the service provider at our Property including, but not limited to, damage, loss, injury.
4.4 For the avoidance of doubt We are not offering any advice or recommendations about activities or Supplier services. We are simply offering contact details.
The Housekeeping Deposit
5.1 The Housekeeping Deposit is £350 for all and must be paid no later than 7 days prior to arrival by bank transfer.
5.2 If when you leave there has been no damage caused, loss to any of our Property and there has been full compliance with our terms and conditions and policies We will arrange to refund You your deposit within 5 days.
5.3 If when you leave, damage or loss has been identified to our Property we will deduct the Housekeeping Deposit by the appropriate amount. We will advise you in writing of the amount before making any deductions. The Housekeeping Deposit will be held by Bearnock Lodge to be applied against the costs of miscellaneous repairs and/or replacement, excessive or incorrect use of facilities, labour and administration time, and additional cleaning of furnishings, kitchen equipment [including BBQ], damage to property or land, crockery, glass, bedding and towels damaged or soiled otherwise than by usual wear and tear during the Holiday Period by You or other members of Your Party.
5.4 Where costs relating to damage exceed the Housekeeping Deposit, We will advise you in writing. You agree to make the additional payment by bank transfer immediately.
Information relating to your stay
6.1 Check in time is any time after 7pm on the agreed scheduled arrival date on the Booking Confirmation Form. The arrival time may be revised if guests are not able to leave by 10am on the morning of your arrival.
6.2 If You require an earlier check in, this must be agreed in writing with Us when making the Booking.
6.3 You must check-out by 10am on the agreed scheduled departure date.
6.4 If You require a later departure, this must be agreed in writing with Us when making the Booking.
6.5 You must inform us of the number and names of Guests staying with you prior to your arrival. This information must be provided in writing to Us. If any of your guest numbers change You must inform us immediately prior to your arrival so that we can confirm our agreement.
6.6 The maximum number of Guests permitted is as follows:
- 16 Guests including children at the Property named ‘The Main House’
- 4 Guests including children at the Property named ‘The Log Cabin’
- 2 Guests including children at the Property named ‘Waterfall Cottage’
6.7 You must allow Us access to the Property at all reasonable times and in the case of emergency at all times with or without You being present.
6.8 No more than 2 dogs are permitted in the Property at one time.
6.8.1 Please do not leave children or pets alone or unsupervised in the property or on the estate at any time during your stay.
6.8.2 Pets are not permitted in the bedrooms or on the furniture at any time.
6.8.3 For the safety and comfort of your dog we request that owners exercise due diligence at all times and you may need to keep your dog on a lead outside, especially as the property is located near a farm. The property owner cannot accept responsibility for the safety of your pet.
6.8.4 We request that you bring your own pet provisions, including bedding.
6.8.5 Pets should be cleaned and fully dried off before entering the property after being outside.
6.8.6 In the interests of hygiene, health and safety and out of consideration for others, it is important that you clean-up after your pet and dispose of any mess in a sanitary and responsible manner.
6.11.7 You are responsible for any damage caused by your pet, whether inside or outside the property. If extra cleaning is required as a result of You having a pet in the property, this may be deducted from your Housekeeping Deposit.
6.12 Smoking [including the use of vaping or electronic cigarettes] is strictly prohibited inside the Property. There is a designated smoking area outside the Property.
6.13 Broadband internet access is offered in The Main House and in Waterfall Cottage. Internet is provided on the basis that We cannot promise that the service will be available constantly and that it is provided for recreational and not for business use. Neither a minimum speed, unrestricted bandwidth nor uninterrupted provision of an internet access service can be guaranteed nor We will not be liable for any form of compensation or expenses claimed by You or any guest in respect of the provision of internet services [and house technology integrated within the properties reliant upon internet to function properly] or telephone services not being available or failing.
6.14 Bearnock Lodge cannot accept responsibility or pay any compensation where the Holiday Let is frustrated in circumstances amounting to force majeure, including events such as the destruction and damage of the Holiday Property through fire, flood, explosion, storm or weather damage or adverse weather conditions, neighbouring building works, burglary, criminal damage, riot or civil strife, industrial action, natural or nuclear disaster, war or threat of war, actual or threatened terrorist activity, non-availability of public transport, destruction/interruption of utility services including WiFi and Internet [and house technology integrated within the property that relies upon internet to function properly], epidemic/pandemic, temporary invasion by pests and/or similar situations beyond the control of Bearnock Lodge, either before the Commencement Date or during the Holiday Period. The guest is aware that internet speeds are very slow due to the proximity of the mountains, poor weather and local internet infrastructure and cannot seek compensation as a result of slow internet speeds or technology that is reliant upon internet to function properly.
6.15 No liability is accepted by Bearnock Lodge for access difficulties to the Holiday Property caused by weather conditions affecting public roads. Reasonable efforts will be made to keep you informed of adverse weather conditions which may affect public or private access to the property, however, road conditions can change rapidly. Therefore you are strongly advised to seek the latest information relating to access prior to setting off on your journey. You are advised to take out comprehensive holiday insurance.
6.16 Bearnock Lodge cannot accept responsibility for water shortages caused as a result of drought conditions, an act of omission of the relevant utility operator or any other cause outside the control of Bearnock Lodge.
6.20 A small supply of logs for open fires/stoves is provided. If inappropriate fuel is used on an open fire or stove You will be liable for the cost of making good any damage. If You are in any doubt about how to use an open fire/stove or what fuel to use, You must first refer to the House Information folders or choose not to use this amenity if you do not feel confident you can operate it in a safe manner.
6.21 The cost of your Accommodation includes your use of linen and towels provided on arrival. Travel cots can be included but are subject to availability.
6.22 We will not be responsible for providing items such as food, drinks, washing up liquid, and washing machine powders.
6.23 You acknowledge that Your personal property, including any objects, equipment, furniture, stock, or other property of any sort will remain under Your control and care whilst You use our Property, and that You are in the best position to insure such property, and accordingly it is reasonable for us to exclude liability for such property to the extent excluded hereby.
6.24 We cannot accept responsibility for any equipment, provided by, for, or on behalf, that is left unattended to, during or after Your stay.
6.25 We will retain any items at the Property for a period of 28 days from the departure date. Items will be returned to You if requested for a small fee plus postage and packaging. We not accept responsibility for the safe carriage of any items returned. Items of food and drink will not be returned.
6.26 The use of these amenities is on the basis that You use them entirely at Your own risk and We accept no responsibility for injury, loss or damage to You or Your Guests and children and dogs must be accompanied at all times.
6.27 You are required to put refuse/recycling in the appropriate waste collection area and are responsible for ensuring waste is collected by the local authority. Failure to do so may result in a deduction being made from Your Housekeeping Deposit.
6.28 You must not use the Property for any other purpose than for a holiday or wedding reception [where agreed in writing].
6.29 The Property may only be used for domestic accommodation purposes with no area being used for any form of commercial event.
6.30 No form of structure or marquee can be erected on the land without prior written consent from Bearnock Lodge.
6.31 The Property and land must not be used for commercial or entertainment purposes.
6.32 You are not permitted to have any form of live entertainment including but not excluding DJs, musicians or a live band unless agreed in writing prior to your Booking or Wedding Reception Booking.
6.33 The use of smoke machines or similar devises is not permitted in any part of the Property.
6.34 You are not permitted to hold firework displays or release sky lanterns under any circumstances. We are located within a Conservation area and have many species of rare wildlife around us. Our estate is also in an area of Special Scientific Interest and is SSSI protected. SSSI protection is the basic building block of site-based nature conservation. Fireworks cause a significant amount of stress to the local wildlife causing fear, stress and anxiety. This can lead ewes to abort their lambs, birds to flee nests and other wildlife to abandon their homes. Errant fireworks also cause environmental damage through fires, the release of poisonous chemicals into the water, air and ground, and plastic pollution that can then injure or be consumed by wildlife.
6.35 You must inform us in writing, prior to making a booking, if you have any special requirements or needs so we can advise accordingly on whether we can meet your requirements or needs. This includes the use of any services or amenities. Services and amenities are subject to availability and if there is anything of particular importance to you please let us know prior to booking.
6.36 You are not permitted to book any services or activities at the Property or on the land that will breach these terms and conditions. Please refer to Clause 4.
Damage and Replacing Items
7.1 You shall ensure that there is no damage or interference caused to any of the fire extinguishers or any other safety products except in case of an emergency. If any damage is caused this must be reported immediately in writing.
7.2 When you are Booking the Property You do so on the understanding that the Property is a high end, luxury Accommodation and the items contained within the Property are high end and valuable. The cost of replacing damaged or lost items/Property will be charged to You at the current rate of replacement [new for old]. Where items are no longer available, You agree to replacement of items to be with an item of similar quality.
7.3 When you arrive at the Property, if you identify any damage it is important you notify us immediately upon arrival in writing by email. If You do not, when you leave the Property, we could charge you for the damage as it will be assumed that You caused it. If no report of damage is made upon arrival You are accepting the condition of the property as per the inventory and inspection check carried out by Housekeeping and the maintenance contractor prior to your arrival and You are responsible for any damage/labour costs as a result of your stay.
7.4 During your period of stay, You shall take all reasonable precautions to ensure that no damage occurs to the Property.
7.5 You are not allowed to fix any items to the floors, walls or ceilings or any other interior part of the Property by means of nails, screws, drawing pins, Sellotape, tape, glue or staples or any other means unless agreed in writing with Us prior to the Booking.
7.6 Where there is damage or loss caused to the Property You will be responsible for the replacement of the same. As some of the items in the Property are of considerable value, it may take time for items to be sourced. Where the sourcing of items takes longer than a reasonable period of time, then We reserve our right to charge an additional administration fee.
7.7 Any damage or loss caused must be reported immediately in writing by email to Us.
7.8 We will then acknowledge your email and where required advise You of the replacement costs.
8.1 You must refrain from any conduct or behaviour that would bring Us, its owners and its agents any disrepute or cause discomfort / risk to others.
8.2 You are responsible for all of your Guests and must ensure they also comply with these Terms and Conditions.
8.4 You must not carry out or permit any act that would make any insurance policy on the Property void or voidable or increase the premium [including over-occupancy of the Property].
8.5 You must keep and leave the Holiday Property and furnishings, kitchen equipment [including BBQ] and land, crockery, glasses, bedding and towels clean and in good condition and be responsible for repairing any damage pursuant to Clauses in these terms and conditions.
8.7 Guests who have a pacemaker should not stand closer than 69cm or 2 feet from induction hobs when in use.
General Booking Conditions
9.1 By acceptance of these conditions, You indemnify us against any loss, claim, damage, costs or expenses suffered by or made against us however and by whomsoever caused (including but not limited to the negligence by You, Your servants or agents) arising from Your Booking subject to the extent to which such loss, claim, damage, costs or expenses arise wholly or in part from negligence on our part.
9.2 Nothing in this agreement confers any right on any person (other than Parties hereto) pursuant to the Contracts (Rights of Third Parties) Act 1999.
9.3 Nothing in this agreement shall create a partnership or establish a relationship of principal or agent or any other fiduciary relationship between the Parties.
9.4 No variation of this agreement shall be valid or effective unless it is in writing, refers to this agreement and is duly signed or executed by, or on behalf of, each Party.
9.5 No party may assign, subcontract or encumber any right or obligation under the agreement, in whole or in part, without the other party’s prior written consent.
9.6 We both agree that all communications made in connection with this agreement shall be made electronically or in writing.
9.7 This agreement sets out the entire agreement and understanding between Us and You in connection with the services (except for any terms and conditions which may be contained in any future agreement to be made between Us and You).
10.1 As a consumer, You have legal rights in relation to Accommodation not offered to You with reasonable skill and care, or if the materials We use are faulty or not as described. Advice about Your legal rights is available from Your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
Our Liability to You
11.1 If We fail to comply with these Terms, We are responsible for loss or damage You suffer that is a foreseeable result of Our breach of the Terms or Our negligence, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by You and Us at the time We entered into this contract. For the avoidance of doubt, We are not responsible for any transport and/or alternative accommodation costs.
11.2 We only supply the Accommodation for domestic and private use. You agree not to use the Accommodation for any commercial, business or re-sale purpose, and We have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity. If You do wish to use the Property for a commercial purpose, please contact Us.
11.3 We do not exclude or limit in any way Our liability for:
- death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors;
- fraud or fraudulent misrepresentation;
- breach of the terms implied by section 2 of the Supply of Goods and Accommodation Act 1982 (title and quiet possession);
- breach of the terms implied by sections 3, 4 and 5 of the Supply of Goods and Accommodation Act 1982 (description, satisfactory quality, fitness for purpose and samples); and
- Defective products under the Consumer Protection Act 1987.
11.4 We do not have any responsibility or liability to You (other than as outlined above) for loss of or damage to any of Your items, belongings or vehicles, howsoever caused.
11.5 Whilst we keep our illustrations, photographs and other imagers as up to date as possible, any illustrations, photographs and other imagery displayed are for illustrative purposes only and subject to change.
Cancellation Policy & Applicable Refund
12.1 If you wish to cancel your Booking You must notify us in writing by email immediately of your wish to cancel.
12.2 Whilst we will try our hardest to accommodate any changes you might wish to make, if this is not possible, we will charge you as per the Schedule below.
- For cancellations made more than 24 weeks prior to arrival the full deposit will be refunded to you [minus a £150 administration fee].
- For cancellations made between 24 weeks prior to arrival and 12 weeks prior to arrival 100% of the deposit will be retained.
- For cancellations made within 12 weeks of the scheduled arrival date there will be no refund of the total cost of the Accommodation given.
12.4 We may have to cancel a Booking before the start date for the Accommodation, due to an Event Outside Our Control or the unavailability of key personnel or key materials without which We cannot provide the Accommodation. We will promptly contact you if this happens.
12.5 If We have to cancel a Booking under clauses 12.4 and you have made any payment in advance for Accommodation that have not been provided to you, We will refund these amounts to you.
12.6 If, for any reason, we are unable to offer the Property to you for the duration of the Accommodation then we shall use reasonable endeavours to find suitable alternative accommodation to you.
12.7 If, under clause 12.6, we are unable to find suitable alternative accommodation then we may cancel the Booking and shall refund any fees paid to us in accordance with the Booking.
12.8 We may cancel the contract for Accommodation at any time with immediate effect by giving you written notice if:
12.8.1 You do not pay Us when you are supposed to, This does not affect Our right to charge you interest at the rate of 8% per year: or
12.8.2. If you or your guests are in quarantine and/or unable to travel due to illness. This will be treated as a normal cancellation and you should claim on your own travel insurance. No transfer or refund will be offered.
12.8.3. You break the contract in any material way.
Events Outside Our Control
13.1 We will make every effort to make the Accommodation available to You on time. However, there may be delays due to an Event Outside Our Control.
13.2 We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an Event Outside Our Control.
13.3 We cannot accept responsibility or pay any compensation where the Holiday Let is frustrated in circumstances amounting to force majeure, including events such as the destruction and damage of the Holiday Property through fire, flood, explosion, storm or weather damage or adverse weather conditions, neighbouring building works, burglary, criminal damage, riot or civil strife, industrial action, natural or nuclear disaster, war or threat of war, actual or threatened terrorist activity, non-availability of public transport, destruction/interruption of utility services including WiFi and Internet [and any house technology integrated within the properties that is reliant upon internet to function properly], epidemic/pandemic, temporary invasion by pests and/or similar situations beyond the control Bearnock Lodge, either before the Commencement Date or during the Holiday Period. The guest is aware that internet speeds are very slow due to the proximity of the mountains, poor weather and local internet infrastructure and cannot seek compensation as a result of slow internet speeds.
13.4 Our website contains links to third party sites and resources. We have no control over the content of those sites, resources or third parties and accept no responsibility for them, or for any loss or damage that may arise from your use of them. We do not review, censor, approve, edit or endorse any information placed on third party sites or resources.
13.5 No liability is accepted by Bearnock Lodge for access difficulties to the Property caused by weather conditions affecting public roads. Every effort will be made to keep you informed of adverse weather conditions which may affect public or private access to the property, however, road conditions can change rapidly. Therefore you are strongly advised to seek the latest information relating to access prior to setting off on your journey. You are advised to take our comprehensive holiday insurance.
Information about us and how to contact Us
14.1 Within the Property you will be able to access Property Information folders. These contain important information relating to your stay. It is imperative that you familiarise yourself with the equipment at the Property using these folders because they contain information such as how to operate the kitchen appliances.
14.2 Details of the Property given in our website are accurate at the time of publishing. We reserve the right to make alterations to our website at any time. Whilst we keep our illustrations, photographs and other imagers as up to date as possible, any illustrations, photographs and other imagery displayed are for illustrative purposes only and subject to change.
14.3 If You have any questions or if You have any complaints, please contact Us. You can contact Us by telephoning us on 07769 745157, using the online contact form or by email at firstname.lastname@example.org If You wish to contact Us in writing, or if any clause in these Terms requires You to give Us notice in writing (for example, to cancel the contract), You can send this to Us by using the online contact form or email at email@example.com. We will confirm receipt of this by contacting You in writing. If We have to contact You or give You notice in writing, We will do so by e-mail to the address You provide to Us in the Booking.
14.4 If you experience any difficulties during your stay please contact us on the numbers provided above and follow up by sending us an email. Important service provider numbers are available for you to obtain from the Booking Confirmation Form, and property information folders within the Property.
14.5 Where you are experiencing any problems, We will arrange to come out to the Property. If however We are called out and identify no problems, then we will charge a call out charge of £100 per hour. This will be deducted from the Housekeeping Deposit.
How we may use your Personal Information
15.1 We will use the personal information You provide to Us to:
- provide the Accommodation;
- for anti-fraud measures;
- provide additional services through third parties to You as requested within the Booking;
- process Your payment for Accommodation; and
- inform You about similar products or services that We provide. You may stop receiving these at any time by contacting Us.
15.2 We will not give Your personal data to any third party [other than clause 15.3] unless You have requested additional services to be provided during Your Accommodation, in which case the parties providing those services will be provided with Your personal data, where necessary.
Supplementary Terms and Conditions for Wedding Receptions
16.1 All terms advised above are applicable save from the following:
16.2 You may hold the wedding ceremony at Bearnock Lodge but it is Your responsibility to make the appropriate arrangements and pay third parties for their services.
16.3 There is a minimum term of 3 nights for any Wedding Reception Booking.
16.4 The maximum number of Guests permitted at the Wedding is 40 including the bride and groom and the maximum number of Guests permitted to stay at Bearnock Lodge is 22.
16.5 You shall confirm the number and names of people attending Your Wedding Reception by advising Us in writing (by email) by no later than seven days before the arrival date stipulated on the Wedding Reception Booking Confirmation Form.
16.6 If the number of Guests exceeds the number confirmed we reserve the right to make a proportionate deduction from Your Housekeeping Deposit to account for this.
16.7 We strongly recommend that You take out private wedding insurance to ensure that You meet our cancellation terms in the unlikely event that You need to cancel or transfer Your Booking.
16.8 Any notice of cancellation of Your Wedding Reception Booking must be made in writing.
16.9 Once a Wedding Reception has been confirmed in writing, we reserve the right to impose our standard cancellation charges as applicable.
16.10 The cost of hire does not include any management of your wedding or event. You will be required to make the arrangements for catering, decoration, entertainment and any other services required through our approved providers only. These will be provided to You once your booking has been confirmed.
16.11 We reserve the right to decline this and any Wedding Reception Booking or part thereof at any time without liability.
Supplementary Terms for COVID-19.
Please also refer to cancellations terms.
- All guests must adhere to the Government’s household/bubble ruling. If in doubt guests should reduce their guest list in order to comply.
- It is possible to divide the Property into separate living/sleeping areas to accommodate smaller groups to comply with the Government rules. Please contact us to discuss further:
by email: firstname.lastname@example.org or call +44 (0)7769 745157
- Please refer to the latest information on the Government website at: https://www.gov.scot/coronaviruscovid-19
- All guests travelling must be free of Coronavirus and not in a period of self-isolation.
- Any guest with Coronavirus should not check in to the house.
- Any guest developing symptoms should leave the property immediately to self-isolate at their own home. Should any guest attempt to self-isolate at the property all costs and compensations will be borne by You.
- Maintenance inside the house will be limited to emergency work only at this time.
Other Important Terms
17.1 We will provide you with comprehensive arrival and house instructions for your reference. These guides will contain all the information required to enjoy your stay. In the interests of security, you agree to keep such sensitive information confidential and will not print or discuss the contents with anyone not included in the booking party.
17.2 This contract is between you and Us. However, You acknowledge that We may enforce any and all of the terms of this agreement against you.
17.3 Except as otherwise outlined in this agreement, no other person shall have any rights to enforce any of its terms. No-one other than such individuals as listed in the Booking may enjoy the Accommodation.
17.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.